If you're using Azure in a nonproduction environment or just trying it out, choose the Developer plan to get an initial response to your Azure technical support requests within one business day.
When you’re running a production workload on Azure, get Azure technical support initial response times between one hour and one business day, based on case severity, with the Standard plan. |
If you need faster response times, advisory services, and high-severity incident escalation management from a collaborative management pool, choose Professional Direct (ProDirect) support. |
If you need company-wide support across Azure and other Microsoft technologies, consider enterprise support.
All Azure customers have access to billing and subscription management support. Technical support is available to customers with a support plan.
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